Mercure Grand Mirama Hotel - Surabaya

Hotel: Mercure Grand Mirama Hotel
Star: 4*
Feels like: 3*

Surabaya - A city further away Jakarta, the 2nd largest city in Indonesia.
Weather here is extremely hot.
The Mercure hotel, a newly build hotel sit along a busy city side. There are no tall building around and the hotel stands 10 storey high.

Non-smoking rooms are from Level 4 - 6.

Pros:

The standard Accor group of hotels. Not the best in the range, but once you step into one of their hotel, it gives you a similar feel. This round i am in staying in one of their suite.
Cost = USD$130.

The room is neat, nicely spaced, there's a living space, a bed room area, dining and relatively large.
Before you even step into the room, they have switch the aircon on, turn both tv (yups, one tv in the living area and one in the bedroom area) on and was playing some nice music. There are DVDS for free viewing and the safe is one that you can swipe your credit card with to lock for extra security.

The suite is all located at the corner of the building, which i personally don't like.

Accor group of hotels are tied up with many cards, Krisflyer is one of them and you can earn miles for staying in this hotel.


Cons:

While all other servies are good, some interior finishings and details can be improved.

The hotel's bath robe seems very worn out. The material is the typical towel material. Sub standard for a hotel of it's class.

The "Do Not Disturb" sign is the regular hang outside the room type. For such a new hotel, i would expect a switch light instead.

This morning when the room service came to clean up the room, they removed on of the towel i used, but did not replace it. So i'm left with one hand towel instead now. I wonder why they did that.

The in-room internet is done via cable. Which i do not mind as long as it's fast.
But the point, is just beside the door! ........... So, i have to sit on the dining table beside the entrance door to work instead of the nice table in front.......... stupid.




There is no other shopping centre of any form of life at night.
There's KFC if you walk 10mins down the road, but i choose room service (remember i said the hot weather?). I would not recommend the hotel if you are here on a vacation. But for business trip, it works fine.

I rate it 5 out of 10 even in this suite.